ANIMAL POLICY

I accept Terms and Conditions

CANCELLATION POLICY:
To guarantee a  SHARED TOUR  service, it is possible to cancel your booking up to 10 days prior to the date of your excursion, when the entire deposit will be refunded. No cancellations can be accepted after this date. Cancellations can be made by accessing the customer area and filling in the cancellation form.

Important information :

• Your driver will wait for you for a maximum of 30 minutes from the time indicated as the start of the tour. Therefore we kindly ask that you are punctual, as late arrival at the appointment will mean not only missing the tour, but you will also be charged as a "No show". 
• Should your cruise not stop at the port indicated, you will be fully refunded.
• If the size of the group fails to reach the number of passengers, which corresponds to the price you want to pay, YOU MUST cancel at least 10 days before the tour date, or you may continue with the booking as a private tour and pay the difference in price.
• The customer accepts a legally binding contract with Italyshareshoreexcursions.com after having completed the booking form and making payment.

PRIVACY POLICY

SAFETY OF PERSONAL INFORMATION GIVEN IN BOOKING

Once you have signed up for a tour or created a tour, your name, mobile number, email address will be shared with others in your group. If you do not want your details shared with the group please email us before booking the tour, so we can reserve your seats without your personal information.

The contact details provided by clients will be used exclusively for communication with you, should there be any need.

Who has access: Access to these details is limited to the members of our staff dealing with your booking. Storage of this data conforms to legislation on privacy protection.

Trasmission: We strongly advise the use of the most  recent versions of  your browser, this is the safest way to transmit your details with the latest coding technology. 

Storing your details: Your details will be stored in safe servers with the highest levels of protection to prevent unauthorized access.

BAGGAGE POLICY

General Guide Lines:
We use different types of vehicles for different types of journeys.
Articles that are not accepted:
• Rigid wheelchairs
• Bikes (foldable and rigid) - Prams and strollers (rigid). 
• Weapons, Drugs (excluding medicines),Solvents, Animals (Living or deceased).
• Dangerous chemical substances.

Any passenger in possession of any forbidden article will be denied boarding, unless they dispose of the article in question in an appropriate and safe manner.
There will be NO refund to passengers who refuse to dispose of any forbidden article.


PASSENGERS WITH DISABILITIES

Bookings can be accepted only if the passenger is able to use the seating in our vehicles. If they are travelling with a wheelchair it must be foldable.Unfortunately, we are unable at the present time to accept bookings for passengers who need a reserved space in the vehicle.

ANIMAL POLICY

Animals are NOT permitted on Italyshareshoreexcursions.com vehicles.