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CANCELLATION POLICY

To guarantee a  SHARED TOUR  service, it is possible to cancel your booking up to 10 days prior to the date of your excursion, when the entire deposit will be refunded. No cancellations can be accepted after this date, 100 % of your deposit will be non-refundable.

Cancellations can be made by accessing the customer area (LOGIN) and selecting the "CANCELLATION" button.Your password will be send to you by e-mail after the booking process.

 

IMPORTANT INFORMATION :

  • Your driver will wait for you for a maximum of 30 minutes from the time indicated as the start of the tour. Therefore we kindly ask that you are punctual, as late arrival at the appointment will mean not only missing the tour, but you will also be charged as a "No show". 
  • Should your cruise not stop at the port indicated, you will be fully refunded.

  • If the size of the group fails to reach the number of passengers, which corresponds to the price you want to pay, YOU MUST cancel at least 10 days before the tour date, or you may continue with the booking as a private tour and pay the difference on price.

  • The customer accepts a legally binding contract with Italyshareshoreexcursions.com after having completed the booking form and making payment. 
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I agree according to the IT.DLgs. 196/03
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